The Civic Playbook

Today’s complex systems cater exclusively to the bureaucratic elite. Those with unlimited time and resources to change the rules to benefit themselves. Hard-working, everyday individuals are routinely told to “get out and vote” or “make public comment at a meeting.”Those are fine suggestions, but the joke’s on you. While you wait for November, or cringe about that time in high school you had to make a speech in front of the class, they are playing the game without you.Over the last 20 years, I've helped busy people with diverse backgrounds from across the country to successfully navigate and shape policy in the public, private, and non-profit sectors.Armed with that experience, I've developed a tactical playbook that cuts through red tape so you can play the game and change the system so it works for you.Sensible. No-nonsense. Fast.You're tired of wasting time. You're ready to play. Together, we'll make sure the bureaucratic elite never see you coming.

I help everyday individuals confidently cut through bureaucratic red tape - armed with an unfair advantage.

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"Wow - that was incredible!" -N.M., City Manager, Carson City, Nevada

"We couldn't have done it without you." -C.J., Placer County, California

“Lucia […] combin[es] big picture thinking with an eye for detail. We collaborated on several projects, and during the execution of each, she has always delivered custom-tailored products of impeccable quality.”
–AWB, City Manager, Shawnee, Oklahoma

"We call her 'Eagle-Eye Maloney' because she doesn't miss anything." -K.N., Western Nevada

I'm a solutions-oriented synthesizer. For the past 20+ years, I have navigated the policy game across the public, private, and non-profit sectors and in some of the most complex regulatory environments across the U.S. I've been that person at the table who asks the hard questions. The "what if's". The "why's".I created the Civic Playbook to help hard-working individuals navigate bureaucracy to successfully build and change systems with tactics and strategies that save you time and provide you with confidence and authority in the arena. Armed with an unfair advantage, you take high-impact actions that matter, and drastically shift the game in your favor.The stakes couldn't be higher. I'm right here with you. Let's play.